Questions? We’ve Got Answers.

Use the Request a Quote form and include the product, quantity, size and the date you need it. You can upload artwork or reference images, or send the same details on WhatsApp. We reply with a quotation tailored to your specifications.

Usually the product, size, quantity, material or finish, artwork and deadline. If you are unsure about any of these, tell us what you are trying to achieve and we will help work out the specification.

Almost every job is custom: size, quantity, material, finishing and artwork all change the price. Rather than publish figures that rarely match a real order, we quote each project individually, quickly, on WhatsApp or by email.

Yes, for many products. DTF-printed garments can start from a single piece, and UV DTF stickers start from half a metre of film (58 × 50 cm), which can carry many designs. Neither needs screens or plates. Minimums for other products depend on the production method and are stated on your quotation.

Both. We work with individuals, startups, SMEs, schools, churches, NGOs, established businesses and corporate clients across Kenya.

Yes. A single project can combine signage, uniforms, business cards, packaging, merchandise and office graphics, managed together so the colours and branding match across everything.

Yes. Design, printing, UV DTF, apparel branding, signage and finishing are all produced by the Betapixel team in Nairobi, which is how we keep colour, quality and deadlines under our own control.

No. You can send print-ready artwork, just a logo, or simply describe what you need. Where design work is required we tell you before production and include it in the quotation.

Vector files are preferred: AI, PDF, EPS or SVG with text converted to outlines. High-resolution PSD, PNG or JPG at 300 dpi at the printed size can also work, depending on the job.

Sometimes, but WhatsApp compresses images heavily. For clean printing we may ask for the original or a vector version. If that is unavailable, we can redraw the logo so it prints sharply at any size.

Phone screens make small images look sharper than they are. When enlarged for printing there is not enough image detail to reproduce cleanly. We flag obvious resolution problems before anything is printed.

Not always. Screens mix light while printing mixes inks, and every screen is set differently. We match to CMYK values or Pantone references where supplied; if exact colour matters, tell us before production so we can proof it.

UV DTF stickers are full-colour prints made with UV-cured ink on a transfer film. Pressed onto a hard surface and peeled, they leave only the design behind, with no sticker background, so the product looks printed directly.

No. They are three names for the same product. UV DTF stickers is the technical name, magic stickers is the name most Kenyan buyers use, and 3D crystal labels describes the raised, glossy finish.

Half a metre of film, which measures 58 cm wide by 50 cm long. A full metre measures 58 cm by 100 cm. One sheet can carry many designs, logos or personalised names, and there are no screens, plates or setup charges. Larger orders lower the unit cost because more designs fit on each length of film.

No. They are applied by pressure: clean the surface, press the transfer down, rub it firmly and peel the top film away slowly.

Clean, smooth, hard surfaces: glass, stainless steel, aluminium, powder coat, acrylic, ceramic, sealed wood, leather, PVC and most rigid plastics. They do not hold on silicone, wax coatings, heavily textured stone or fabric.

Once properly applied they are water-resistant and handle hand washing and everyday use. We do not recommend dishwashers or sustained heat above about 60°C, because hot cycles and strong detergents weaken the adhesive over time.

No. UV DTF is designed for hard surfaces and cracks on fabric that stretches and is washed. Garments are branded with DTF printing, embroidery or screen printing instead.

Business cards, flyers, brochures, posters, company profiles, booklets, catalogues, menus, certificates, invitations, notebooks, calendars, NCR books, presentation folders and full company stationery.

Yes. Most items can be produced in custom sizes, with finishes such as matte or gloss lamination, soft-touch, spot UV, foiling, folding, binding and rounded corners, depending on the product.

Yes. Every job gets a digital proof to approve before production. For critical brand colours or long runs, ask for a printed proof as well.

Yes. We produce indoor and outdoor signage (ACP and aluminium signboards, acrylic signs, 3D letters, lightboxes and illuminated signs) and install them in Nairobi and elsewhere in Kenya.

When measurements, mounting surfaces or access need checking, we arrange a site assessment before confirming the final quotation. Simple jobs with known dimensions can be quoted without one.

Yes, from door logos and contact details to partial and full wraps, reflective graphics and consistent layouts across whole fleets of cars, vans, pickups, trucks and motorcycles.

It depends on the material and exposure. Laminated vinyl and quality substrates last several years; PVC banners in direct Nairobi sun stay presentable for about a year. We recommend materials to match how long you need it.

Yes. Bring or describe the stand (most are 85 × 200 cm, with 100 and 120 cm wide-base versions) and we print a new graphic to fit it, which costs noticeably less than a complete new roll-up.

PVC suits most outdoor banners in sheltered spots. Mesh lets wind through, so use it on fences, building fronts and high positions. Fabric is matt and foldable, which makes it the best choice for media banners, stage backdrops and anything photographed under flash.

Yes. Media banners are printed on fabric and fitted to a portable frame that folds into a carry bag. If you already own a compatible frame, we can print the fabric only.

Media banners, also called backdrop banners, come in three standard sizes (width by height): 2.25 m × 2.25 m, 3 m × 2.25 m and 6 m × 2.25 m. Each is printed on fabric and fitted to a portable frame. Custom sizes are quoted on request.

Yes. DTF printing needs no screens, so one-off shirts and mixed-size orders are practical. Embroidery and screen printing suit larger or corporate orders.

Neither is better in every case. Embroidery gives a stitched, premium finish for corporate logos on polos, shirts, caps and jackets. DTF printing suits detailed, colourful or large graphics. We recommend the right method for your garment and artwork.

Often yes. We check that the fabric suits the chosen branding method before production, and customer-supplied garments are approved before we start.

Wait 24 hours, wash inside out at 30–40°C, avoid bleach and do not iron directly on the print. Cared for this way, prints last as long as the garment.

It depends on the surface, moisture, refrigeration and handling. Paper suits dry goods; clear and white vinyl are waterproof and oil-resistant for drinks, cosmetics and chilled products. Tell us how the product is stored and we recommend the stock.

Yes. They can be built into labels and packaging. Supply the correct codes and always test-scan the proof before the full run.

Yes. We can design and produce the label, box or sleeve, hang tags, inserts, bags and launch materials, and photograph the finished product for your online listings.

Yes. Share the number of recipients, the budget per person and the occasion, and we will propose suitable products and combinations.

Yes. Names can be personalised on selected products at no extra setup cost with UV DTF or engraving. Send the list as a spreadsheet, spelled exactly as it should print.

Yes. We combine branded products with a custom box, printed card and packaging so the whole gift feels like one consistent brand experience.

Yes. We handle typesetting, cover design, ISBN guidance and printing, and send a printed proof copy before the run. You keep the rights and the print-ready files.

Yes. Betapixel designs, prints and publishes its own titles, including Betapixel’s Alphabet Colouring Book and Mindful Colouring – Pocket Edition, so we work through the same process our authors do.

We typeset, lay out and design covers, and flag obvious errors we notice. For structural or copy editing we recommend a professional editor before the manuscript comes to us.

Yes. Signage, office graphics, uniforms, stationery, vehicle branding, merchandise and packaging can be coordinated as one project with one point of contact, so everything matches.

Yes. We implement an established identity across physical applications, matching colours, logo usage and typography. If you have no guidelines, our design team can create them first.

Yes. Logos, brand identities, packaging, company profiles and print-ready artwork are designed in-house by a team that also prints, so every file is built for production.

Yes: entrance, registration, stage, media wall, directional signs, lanyards, badges, delegate packs, staff apparel and merchandise, designed as one visual identity.

Allow at least a week for a typical conference package after artwork approval, longer for large backdrops or merchandise. Tell us the event date as well as the delivery date so we plan to the right deadline.

It depends on the product, quantity and finishing. UV DTF stickers are typically ready in 24–48 hours and many print jobs in a few working days. We confirm an estimated timeline with every quotation.

Sometimes, depending on the job and our production schedule. Urgent work may carry an extra charge and must be confirmed by us before it is accepted on that deadline.

Once the artwork is approved and the required payment has been received, as stated on your quotation.

Orders may require full payment or a deposit before production begins. The payment terms for your job are stated on the quotation or invoice.

Before production starts, yes, though completed design work remains chargeable. Once materials are bought or production has begun, costs already committed may not be refundable, because custom products cannot be resold.

Yes, from our studio at The print hub building, Mezzanine Floor Room M02, Kweria Rd, Nairobi, once we confirm it is ready.

Yes. We deliver within Nairobi and send orders by courier to towns across Kenya. Delivery is quoted separately from production.